The class visited User Vision, a consultancy specialising in the user experience of websites, software and products, in Edinburgh for a talk on user experience.
After the presentation I was subjected to a typical user test whilst my colleagues watched from behind a 1 way glass window!
The point of the test was to give a flavour of how user tests are performed in a professional industry. The main insight I gained from this experience was the importance of setting specific tasks for the user to complete rather than just asking them to try using the product and asking how it feels; the conditions should replicate a real life situation such as buying a product from the clients website or trying to navigate to certain areas of the website. This will be useful over the coming weeks when I run my own user tests for my redesign of an energy monitor interface.
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